Important: Enable your NHS App notifications

We increasingly use the NHS App to send important information such as updates about your care or treatment, appointment information and reminders, and responses to queries or advice requests.

The NHS App is designed to notify you when a new message arrives, but you will only receive these alerts if notifications are enabled on your device. For instructions on how enable these, please click here.

Without notifications switched on, you may not realise that a message has been sent to you unless you open the app and check manually.

Skip to main content
Translate this website

Chain SMS – an innovative new text messaging system

Chain SMS is a system which allows us to easily send text messages to our patients.

Some examples of how we might use it:

  • Reminders or notifications (e.g. to inform you that your prescription is ready)
  • Responding to simple queries (e.g. if you had a quick question about your medication)
  • Letting you know we tried to call
  • Sending you advice at the end of a consultation

The surgery’s name will always be at the bottom of the message. Please ensure that the contact details we have recorded for you are up-to-date. If you do not want to be contacted in this way, please let us know.