Important: Enable your NHS App notifications

We increasingly use the NHS App to send important information such as updates about your care or treatment, appointment information and reminders, and responses to queries or advice requests.

The NHS App is designed to notify you when a new message arrives, but you will only receive these alerts if notifications are enabled on your device. For instructions on how enable these, please click here.

Without notifications switched on, you may not realise that a message has been sent to you unless you open the app and check manually.

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Freestyle Libre 2 Plus

Freestyle Libre 2 sensors are being discontinued from August 2025. As a result, your prescription has been changed to Freestyle Libre 2 Plus. There is no difference between the two, except that the Freestyle Libre 2 Plus can be worn for 15 days instead of 14.

As per the NHS contract, we are able to issue a maximum of 26 kits per year. If there are any issues, you can contact the manufacturer (Abbotts) on 0800 612 3006 or at adchelpuk@abbott.com to have a replacement kit issued.

Page published: 28 July 2025
Last updated: 28 July 2025