We increasingly use the NHS App to send important information such as updates about your care or treatment, appointment information and reminders, and responses to queries or advice requests.
The NHS App is designed to notify you when a new message arrives, but you will only receive these alerts if notifications are enabled on your device. For instructions on how enable these, please click here.
Without notifications switched on, you may not realise that a message has been sent to you unless you open the app and check manually.
A new Vaccine Data Resolution Service (VDRS) has been set up to resolve missing or incorrect vaccination record for people vaccinated in England who have an NHS number. If you believe you have missing or incorrect COVID-19 vaccination data, please call 119 and ask the call agent to make a referral to the VDRS team.