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Patient update

Our Paediatric Hub relaunched in October 2025. It is available daily for acute problems and runs from 9:30am-1pm. Appointments can be booked online from 7am for any child under 16. We would encourage you to please book online to minimise call wait times for all patients. Please ensure that you have online access set up for your child.

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First Contact Practitioner (FCP) physiotherapy service

We are delighted to announce that our First Contact Practitioner physiotherapy service has begun at Lambton Road. This service is for patients who are suffering from joint or muscle pain. If you have a problem that affects your neck, back, joints or muscles, you are able to directly see a First Contact Practitioner (FCP) instead of a GP.

Around one-in-five people book in to see their doctor with a neck, back, joint or muscle problem, and often have to wait for a GP referral to get access to physiotherapy advice for their conditions. Seeing an FCP gives you the opportunity to see the right person at the right time. The expertise of the FCP means that you will have quicker access to the treatment you need.

All FCP consultations at Lambton Road are currently being conducted ‘virtually’ (i.e. via video or telephone).