Important: Enable your NHS App notifications

We increasingly use the NHS App to send important information such as updates about your care or treatment, appointment information and reminders, and responses to queries or advice requests.

The NHS App is designed to notify you when a new message arrives, but you will only receive these alerts if notifications are enabled on your device. For instructions on how enable these, please click here.

Without notifications switched on, you may not realise that a message has been sent to you unless you open the app and check manually.

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Weekend Services, between 8am-8pm.

We have put on extra services for the following weekend dates, if you need urgent medical help that is not a life-threatening 999 emergency:

  • Saturday 23rd January
  • Sunday 24th January
  • Saturday 30th January
  • Sunday 31st January

This is to help local hospitals and the ambulance service as they are extremely busy at the moment.

To access these services in Merton please telephone 0333 332 4364 where you will be assessed by a clinician and offered an appointment if clinically required. This may be a video appointment or a face to face appointment.

Outside of these hours please call 111.

You could also consider using your local pharmacy for non-urgent health advice.

Please only call 999 if it is a life-threatening emergency.