Surgeries are held throughout the day from 8am to 8pm, Monday to Thursday and 8am to 6:30pm on Fridays. Saturday morning surgeries are held from 9:00am to 1pm.
Appointments can be made online, telephone, or in person at the surgery.
It is helpful with urgent problems if you can give the receptionist some information about the nature of the problem, although this does not affect your right to confidentiality.
Appointments are booked at the NHS standard rate, which is 10 minutes per appointment. Longer appointments can be given at the doctor’s discretion.
At your appointment the doctor will give you as long as is necessary to deal with your problem safely, but if you have multiple problems to discuss, he or she may ask you to book another appointment.
Please ensure that you arrive before your appointment time, as if you are even a little late it will delay every other patient after you.
If an appointment is made and for some reason is no longer required, we do ask that you phone to cancel the appointment as soon as possible. You can easily cancel an appointment online or by telephoning our cancellation Line on: 020 3883 5908 or 020 3883 5900 and keying option 1. This will enable the appointment to be used for another patient.